Symbl.ai stands as a cutting-edge conversation intelligence platform that empowers developers with real-time transcription and profound insights into unstructured conversation data, driven by advanced deep learning models.

This versatile tool caters to a spectrum of industries, serving as a game-changer in revenue intelligence, events and webinars, remote collaboration, contact centers, and recruiting intelligence.

Symbl.ai offers a rich set of features, including custom trackers, summarization, topic modeling, transcription, conversation analytics, and pre-built user interface components for voice, audio, and text data.

Harnessing the prowess of its APIs technology, Symbl.ai facilitates real-time and asynchronous speech recognition for the complex and spontaneous nature of human conversations. All it takes is a single API call to infuse intelligence into the data.

Furthermore, the platform boasts remarkable keyword, phrase, and intent detection capabilities, delivering results in less than 400 milliseconds through real-time processing and accommodating batch/asynchronous requests.

Symbl.ai doesn’t stop there; it features a speech-to-text integration that sets the standard for the most precise and asynchronous speech recognition API tailored for human conversations.

The tool’s conversation analytics go above and beyond, providing an array of metrics that enhance user and agent conversation analysis. This includes insightful data like talk-to-listen ratios, words per minute, talk time, and topic-based sentiments.

Symbl.ai is truly versatile, extending its support to process conversations and glean insights across diverse conversation channels, be it video or audio files, telephony, or streaming platforms.

Customer satisfaction remains a top priority for Symbl.ai, with flexible plans that eliminate usage commitments and growth options that can scale seamlessly to meet varying needs.