Deskflow, a conversational AI-powered employee experience platform meticulously tailored for mid-size organizations, introduces Alfred, its ingenious AI assistant. Trained on the internal knowledge base, Alfred seamlessly integrates with HRIS and ITSM, offering a profound leap in efficiency. The key proposition is delivering solutions to repetitive tasks ten times faster, effectively enhancing productivity while reclaiming precious time for HR and IT teams.

Alfred’s AI prowess shines by providing human-like automated responses, effortlessly handling an impressive repertoire of over 100,000 common queries and requests from agents and employees. This wealth of automated support considerably truncates response times, setting the stage for a monumental leap in operational efficiency.

Deskflow’s Alfred AI isn’t confined to simple tasks but ascends to automating HR and IT support, unburdening the help desk while championing the team. The overarching mission is to mitigate employee churn, offering a transformative experience by facilitating effortless communication and swift access to mission-critical information.

With Deskflow at the helm, organizations can usher in a new era of optimized employee communication. The potential benefits are staggering, including up to 90% savings in the time traditionally spent on employee interactions, a 50% reduction in issue resolution time, and a phenomenal 90% acceleration in the accessibility of vital information.

Alfred’s AI superpowers extend to auto-generating and assigning tickets. These tickets are intelligently allocated to the most suitable agents based on their content, assuring expedited resolutions. Deskflow’s integration prowess extends across a wide spectrum of platforms, providing an assistant not merely armed with knowledge but one that takes proactive, results-driven actions.