Introducing “Boost.ai,” a comprehensive conversational AI platform meticulously crafted for enterprises seeking to elevate their customer self-service capabilities and enhance overall customer satisfaction.
This versatile platform offers a spectrum of conversational AI solutions, including chat automation, voice call automation, and robust large language models for precise intent matching. Boost.ai extends its expertise to various industries, catering to the specific needs of internal support, financial services, insurance, telecom, and public sector enterprises.
At the heart of Boost.ai’s capabilities lies its hybrid Natural Language Understanding (NLU) system, which supercharges virtual agent development with unparalleled flexibility, precision, and cost-effectiveness in intent matching. The platform seamlessly integrates with a wide array of enterprise technologies, simplifying the process of building and connecting it to existing infrastructure.
In a commitment to empowering customers, Boost.ai provides an array of valuable resources such as case studies, webinars, comprehensive guides, and an informative blog, enabling users to explore the full potential of the platform. Notably, Boost.ai has forged successful collaborations with prestigious enterprises like DNB, Telenor, and Tryg, achieving remarkable milestones such as resolving a staggering 97% of all internal chat queries for Tryg and automating 51% of DNB’s online chat traffic within just six months, covering all customer service requests.
Moreover, Boost.ai places paramount importance on customer privacy, offering convenient connections through social media platforms like LinkedIn, Facebook, Twitter, and Instagram.
Notably, the platform has earned recognition as a challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms, solidifying its position as an innovative leader in the field.