Yuma AI Ticket Assistant is a robust AI solution engineered to streamline customer support operations. Seamlessly integrated with Help Desk software like Gorgias, Yuma autonomously generates responses to customer inquiries, significantly expediting the support process.
Yuma boasts an array of features, including the ability to tailor writing styles, produce concise conversation summaries, and offer automatic translations in 15 languages. It also effortlessly accesses real-time data from Shopify products and pages, enabling support agents to furnish precise, personalized responses that align perfectly with business requirements.
Furthermore, Yuma is fortified by a comprehensive Knowledge Base and facilitates one-click “reply & close ticket” functionality, a time-saving boon that elevates support team productivity. To kickstart your journey, a 7-day free trial is available, while a dedicated mailing list keeps you informed about the latest product releases and feature updates.