Ajent is an advanced AI-driven support agent poised to automate a remarkable 80% of primary support tasks. This empowers companies to unlock precious time and resources, allowing them to channel their energy into fostering business growth.

With Ajent at your service, customers can count on an always-available support system, ensuring they never miss a chance for assistance. Lightning-fast response times are a hallmark of Ajent, with a goal to address customer inquiries in a mere 5 seconds.

Should Ajent encounter a challenge beyond its scope, it promptly routes tickets to the appropriate team members, ensuring swift issue resolution. This streamlined approach translates into heightened customer satisfaction and unwavering loyalty.

Ajent places paramount importance on data security, boasting GDPR compliance and employing encrypted vector databases hosted on European servers. It diligently safeguards customer data, only transmitting pertinent information to fulfill user requests.

One of Ajent’s standout features is knowledge automation, as it intelligently compiles content from an organization’s existing help documentation and helpdesk system to generate precise and succinct responses to customer queries. Its continual learning from prior interactions enhances its response quality over time.

Ajent offers support for multiple language models (LLMs), including Davinci, ChatGPT, and Cohere, enabling tailored customization of the support agent to meet distinct customer requirements. It can provide support in users’ native languages, even if documentation is not available in that language.

Through in-depth analysis of past chats, Ajent identifies areas for refinement, creating a feedback loop that fine-tunes and elevates its responses. The tool’s seamless integration into web applications, characterized by its lightweight and compatible design, seamlessly aligns with existing technology, allowing companies to swiftly deploy and embed their support agent to deliver exceptional customer support experiences.