AI Answers by Cohere is an AI-driven platform that revolutionizes customer support assistance by harnessing the power of AI to uncover answers from past support tickets. Through cutting-edge analytics, it detects potential issues and content gaps in response to customer inquiries, and capitalizes on its extensive language models to deliver precise and tailored solutions.

Key Features:

1. Enhanced Automation: AI Answers by Cohere significantly bolsters rapidly expanding customer service teams by facilitating the resolution of up to 60% of support tickets, thereby elevating overall customer satisfaction.

2. Seamless Integration: The platform seamlessly integrates with your existing support resources and service desks, enabling you to effortlessly transform support articles and previous chat logs into highly personalized responses.

3. Collaborative Success: Cohere’s dedicated success team collaborates closely with customers to pinpoint prime opportunities for automation, measure results, and steer a remarkable return on investment (ROI).