Crisp is an AI-powered solution engineered to revolutionize customer service by delivering prompt and enhanced responses to customer inquiries. With its proprietary AI model, teams can dive into action immediately, requiring zero setup or installations.

This multifaceted AI assistant offers a plethora of features, encompassing a website chat widget, chatbot, CRM, shared inbox, ticketing system, campaign management, a comprehensive knowledge base, and a system status page for real-time monitoring and alerts.

Distinguished by its multilingual and multichannel capabilities, the virtual assistant, MagicReply, powered by a cutting-edge proprietary machine learning model, empowers agents to furnish personalized responses based on prior conversations with customers. MagicReply further facilitates seamless transitions during agent shifts by summarizing recorded interactions and effortlessly toggling between audio and text messages.

Additionally, the tool affords precise control over API uptime, ensuring a consistently smooth user experience. Interested users can embark on their Crisp journey with a complimentary 14-day trial. To date, Crisp has been adopted by an impressive roster of over 500,000 brands, each seeking to elevate their customer experience.

Crisp’s accessibility extends across multiple languages, including English, French, German, Spanish, Dutch, Portuguese, Russian, Turkish, Simplified Chinese, Finnish, and more. Developed by Crisp IM SAS and proudly crafted in France, Crisp stands as a testament to innovative customer service solutions.