Jochem.ai introduces an internal AI assistant tailored to excel in the realm of customer care inquiries. With a continuously enhancing knowledge base at its core, Jochem swiftly furnishes customer service agents with instantaneous responses, curbing time consumption and alleviating the necessity for managerial intervention.

This AI marvel is adept at learning from human interactions, ensuring an ongoing refinement of its performance. Jochem.ai seamlessly adheres to GDPR regulations and seamlessly integrates with prevailing systems such as Teams or Slack, orchestrating a seamless orchestration of knowledge retrieval and management.

Beyond its swift answering capabilities, Jochem.ai extends a spectrum of features to augment customer support. It stands primed to furnish email and chat responses with a mere click, mitigating the burden on secondary support tiers.

In cases where Jochem.ai encounters a query beyond its scope, it deftly escalates the issue to a senior agent for resolution, simultaneously absorbing insights from these escalations for future reference.

The platform also facilitates an efficient log of escalated matters. Jochem.ai enriches operations by offering metric insights, encompassing saved time and focal topics.

Safeguarding the perpetually up-to-date knowledge base, it undertakes automatic updates of existing repositories and proposes fresh content while rectifying discrepancies.

With diverse pricing plans including a foundational package for 10 agents and an enterprise-grade plan tailored for expansive organizations, Jochem.ai offers versatile choices. A seamless plugin integration expedites alignment with organizational applications and knowledge repositories.

Jochem.ai places customization in the hands of organizations, enabling tailored preferences and user permissions. In essence, Jochem.ai bolsters customer service teams by proffering agent assistance in resolving inquiries while concurrently furnishing invaluable operational insights for refinement.