Nightfall stands as an advanced cloud-native Data Loss Prevention (DLP) solution meticulously crafted to cater to businesses seamlessly integrated with Zendesk. This potent tool serves as a guardian, diligently identifying and rectifying sensitive data, including Personally Identifiable Information (PII), nestled within Zendesk tickets.
Its core strength lies in harnessing the power of machine learning-based detectors, enabling precise classification of potential security and compliance hazards. It doesn’t merely stop at detection; Nightfall springs into action with real-time alerts and automated remediation protocols, thereby curtailing the peril of data breaches and compliance infractions.
Nightfall’s repertoire spans over 100 file types, even encompassing images, and it grants users the choice between employing pre-built, high-precision detectors or crafting bespoke detection rules tailored to specific use cases.
The tool’s focal point revolves around the safeguarding of sensitive Zendesk data, encompassing critical realms like Protected Health Information (PHI), HIPAA, and PCI. It accomplishes this feat through a suite of features, including automated workflows orchestrating quarantines, deletions, and prompt alerts.
Nightfall’s seamless integration with Zendesk is designed with user workflow in mind, delivering uninterrupted protection. In the realm of Zendesk, it diligently scans conversations and tickets in real time, meticulously sifting through API keys, encryption codes, passwords, and any other sensitive data elements.
Complementing this arsenal are features such as sensitive file and data inventory, HIPAA reporting and surveillance, and the agility to customize detection protocols, all meticulously engineered to unearth vulnerabilities within Zendesk.
In the global landscape, Nightfall has earned the trust of organizations far and wide, emerging as a proactive sentinel for pinpointing security and compliance hazards within SaaS applications. It not only bolsters defense against security perils but also offers the clarity essential for mitigating risks and validating compliance, making it an indispensable asset for modern enterprises.